Offboarding(Delete) the ServiceNow Application

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Hi All,

We got requirement from our client to offboard/delete the ServiceNow application from IIQ. We are looking for your assistance how to perform this activate. OR else
Just we need to navigate to the debug page and select the application and just delete it?.

Thanks,
Shubham.

2

Hi @GutteStolt,

yes, you can delete the application from debug or from console, its the same.

When delete starts, needs some time for deleting account, scorecard ecc…
So, from debug can return an error message, but dont panic its normal. You need wait until the termination of delete.

You can see on account page of application, the number of account decreasing like a “progress bar”

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3

Hi @GutteStolt,

You can remove the application in IIQ using the following ways:

  1. From the Debug Page:
  • Navigate to the debug page.
    /identityiq/debug
  • Select the application.
  • Use Delete option in the top right corner.
  1. Using the IIQ Console:
  • Use the following command to delete the application from the IIQ console
    delete application “appname or appid”
    1. Using a Rule:
      You can delete the application by using a rule.
      image
      image976Ă—763 18.5 KB

Regards,
Arun

4

Best would be use iiq console to delete application , it will show all the dependency which is getting deleted with application like
delete application “applicationName”

> delete application IdentityIQ1
Deleting Application IdentityIQ1
Deleting ApplicationScorecard c0a804179152123281915784e66308f5
Deleting ManagedAttribute c0a804179152123281915785699f0903
Deleting ManagedAttribute c0a80417915212328191578569a90904
Deleting Link c0a80417915212328191578569a90001
>
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5

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