NewIdentityEmailNotification20250921.json (1.5 KB) Attached workflow, I could not see workflow has been triggered , I could identity has been created but i could not see workflow run

EmailManageronNewIdentityCreation20250922 (1).json (1.9 KB) You didn’t use the values from the written steps, which is why you encountered the issue. I have corrected the steps. test it and let me know

Hi @NandanaSailpoint Please check below topic for your scenario: [image] Workflow to send notification to a line manger after a new user creation ISC Discussion and Questions Hello Everyone, I would like to send a notification email to a line manger after a …

Notify a user’s manager by email immediately after a new identity is created in Identity Security Cloud

Identity Security Cloud (ISC) ISC Discussion and Questions

pattabhi (Pattabhi Nandarapu) September 22, 2025, 4:33am 2

Hi @NandanaSailpoint

Please check below topic for your scenario:

Topic		Replies	Views
Workflow to send notification to a line manger after a new user creation ISC Discussion and Questions workflows , identity-security-cloud	14	1585	February 21, 2023
Managers have been requested they be made aware when new hire account are set up IDN ISC Discussion and Questions workflows , identity-security-cloud	4	72	May 26, 2025
Send email to new User created in Target System ISC Discussion and Questions workflows , identity-security-cloud , identityiq , provisioning	9	403	September 7, 2024
Joiner-email workflow ISC Discussion and Questions identity-security-cloud	6	281	June 21, 2024
Track the new identities and verify the identity after one hour if no roles are assigned and send alert ISC Discussion and Questions workflows , identity-security-cloud	1	55	January 17, 2025

Notify a user’s manager by email immediately after a new identity is created in Identity Security Cloud

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