Non-existent role appearing in request center

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

I have a requestable role existing in ISC, “Test Role”.

In the ISC request center when I search for “Test Role”, I get two results. They have the exact same name and description. One of them is a ghost role because when I submit an access request for it, I get the following error:

“Referenced ROLE {roleId} was/were not found.”

Does anyone know what causes this and how I can remove this ghost role from appearing in the request center?

2

List the Roles using API, see if you really have 2 Roles.

Find the ID and delete from backend.

3

Hi Krishna,

There is only 1 role. Trying to do a GET /roles/{roleId} provided to me by the error message yields a 404 not found, so I cannot delete what doesn’t exist.

4

HI @dominick-miller ,

Try to delete the original “Test Role” and see if it deletes the ghost role and recreate it with “Test Role 1”.

5

Please create SailPoint ticket, recently we had similar issue for an entitlement showing twice in User Interface.

6

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