Description
We’re excited to announce the release of the Cisco Webex Control Hub Connector in Identity Security Cloud, which will also be available in the upcoming IdentityIQ releases!
Cisco Webex Control Hub is the central interface to manage your organization. It allows to manage users, assign services, view usage analytics, and more. The services available include Messaging, Meeting, Calling, Vidcast, and more. This platform acts as the administrative portal for all of Cisco’s cloud collaboration products, allowing you to manage every Webex service from a single location.
SailPoint’s integration with the Webex Control Hub effectively manages user accounts and groups, including Groups, Roles, and Licenses. This integration offers a range of capabilities, such as creating, deleting, retrieving, authenticating, and unlocking user accounts, as well as retrieving information for groups.
Problem
Cisco Webex has officially announced the deprecation of its meetings-related XML APIs in favor of REST APIs. In light of this announcement, SailPoint has also decided to phase out the Webex meeting connector, with the effective date set for December 2024. For further details, you can refer to the Cisco Webex deprecation announcement.
Solution
With the deprecation of the Webex Meeting Connector, SailPoint has introduced the Webex Control Hub Connector, which encompasses all user management capabilities.
High-Level Capabilities
- Full Account Aggregation
- Single Account Aggregation (Refresh or Get Account)
- Full Entitlement Aggregation (Group, Role & Licenses)
- Provisioning Operations
- Create, Update Account Provisioning
- Enable / Disable
- Add Entitlement(s)
- Remove Entitlement(s)
Action Required
To ensure seamless service, customers are encouraged to start migrating from Webex Meetings to the new Webex Control Hub connector prior to the End-of-Life of the Webex meeting connector. Learn more: Deprecation: Webex Meeting Connector.
Important Dates
- Identity Security Cloud - Now Available!
- IdentityIQ - Upcoming releases (8.5, 8.4p3 and 8.3p5)