In the NERM is there any default workflow expiration time period that if any request is pending in the approver list then workflow will expire after a certain time period if approver does not take any action and can we modify that workflow expiration time period also?
In NERM system, workflows are designed to manage various processes, including approvals. By default, there isn’t a predefined expiration time for pending approval requests within these workflows. However, administrators can configure timeout settings and customize workflows to handle scenarios where approvers do not take action within a desired timeframe. Administrators can set session timeout durations to ensure that users are logged out after a period of inactivity. This setting helps in maintaining security but does not directly impact workflow approval timeouts.
I don’t believe there is a built-in option within the workflow to automatically handle expiration. However, you could consider creating an automated workflow that calls the api/workflow_sessions endpoint to identify open workflows and close them if necessary.
Consider moving this thread to the ISC Discussions & Questions sub-category.