Hey Sailaja,
I’m Daniel LaBarre, Product Manager of the Search and Audit features. Appreciate the feedback and wanted to give you some insight into the roadmap and how to currently request extra data.
1 and 2. If you are looking for audit data past what is available in your tenant, you can fill out the word document on this page (Audit Reports and Monitoring in IdentityNow - Compass) by clicking the “Audit History Request Form” button and send it over in a general support ticket. This is the process we have in place currently for requesting audit data past 90 days.
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We are actually rolling out a feature enhancement to audit to allow up to 1 years worth of audit data (12 months + current month) in IdentityNow. We’re hoping this will be released sometime next month. Same restrictions apply in the UI with max download of 100k records, but the API would surface up to 1 year of data. We’re also evaluating a timeframe or an enhancement that will allow up to 7 years of audit data via the Search API. I will update with more info once we have a timeline.
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With the process outlined in the first answer, you can request up to 5 years of data in the support ticket.
Hope this answered your questions and let me know if you have any more questions.
Thanks!