Multiple accounts on auth source

Identity Security Cloud (ISC) ISC Discussion and Questions
,
4

There are 2 aspects to this problem depending on where you can handle them.

  1. Cloud level: Interesting part here is you cannot handle this at cloud level. Correlation on auth source is not guaranteed. When aggregation starts , IdentityNow sees 2 accounts coming from end source and after that it can either create new identity or can correlate incoming account to existing identity. This process happens in parallel sometimes or sometimes one after another. Overall you cannot be sure of what would be the outcome. So this would not solve your problem.

  2. Connector level: This is the only option you have where you can handle multiple account problem. I am not sap connector expert but there is some mechanism to handle your use case. Go through connector guide and if you cannot find it, create expert services ticket. They might be able to help you.

1 Like