Hi all,
I have an issue with an identity that was deleted and then re-created with a different identity ID.
The old identity triggered some workflows from the Launchpad. After that, the identity was deleted and a new one was created with a different identity ID. As a result, when logging in with the new identity, the user is not able to see the previously triggered workflows in the Launchpad (both In Progress and Completed).
My question is: is there any way to update the running and completed processes to be associated with the new identity ID, so the user can view the old workflows even if they are still in progress or already completed?
Please advise.