Mail is not getting triggered for multiple email recipient from workflow (not trying more than 10)

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi There,

Could someone please guide me in this. I am adding email recipient in the workflow as given below, my workflow is failing after picking the first recipient(hrPartnerSupervisoryEmail), remaining recipients are not picked as expected. What might be the issue? Also, please let me know what will happen if there is no value in one or more recipient field.

“recipientEmailList”: [
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail1}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail2}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail3}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail4}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail5}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail6}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail7}}”,
“{{$.getIdentity.attributes.hrPartnerSupervisoryEmail8}}”
],

Thanks,
Harish G

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2

Recipient is a required field. It cannot be null. Look at the documentation.

Try adding from the UI part of send Email. According to documentation, upto 10 Recipients are allowed.

Thanks.

3

I think the OP is asking why 1-8 are not picked up into the list.

Like, he has two questions:

  1. Why the other attributes are not put into the list.
  2. What will happen if there’s no value in one or more element in the list. (Well, OP is already experiencing the effect: As you can see from the screenshot, which gives the 400 bad request.)
4

Hi @harishassuredpartners ,

Want to know how the values for below variables will be fetched. How does Identities have different attribute names like email1, email2…etc? If you are using “Get list of identities” action, then you might need to use “send email” inside a loop and then use variable {{$.getIdentity.attributes.hrPartnerSupervisoryEmail}}

Answering to below, nothing happens you will just receive undeliverable message in your mailbox.