LCM Provisioning Workflow - multistep approval

Which IIQ version are you inquiring about?

IIQ 8.3

Share all details about your problem, including any error messages you may have received.

Hi everyone!
I want to have multistep approval for some roles and I choose checkboxes for approval from Owner and Manager for specific roles in their definition. I noticed that it doesn’t work and for Request Access my IIQ is using LCM Provisioning Workflow. How can I solve this problem? Why this OOTB workflow doesn’t read approval steps from definition? Is it possible to make this workflow not overwrite approval steps from object’s definition?

Hi @amaliszewska

You can write a Approval Assignment Rule and in add it in Approve and Provision Subprocess within LCM Provisioning Workflow. In this rule you can dynamically assign additional approvals to Roles or Entitlements based on you usecase.

As mentioned, you need to write an approval assignment rule and use that. Here is a sample,
Sample_Rule_Approval_Assignment.xml (15.0 KB)