Jira Service Desk - Gathering the email attribute of the requester

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi team,

I am currently working on a service desk integration and i want to gather the email identity attribute for the requested identity to put it in a custom field but currently i am not able to do it without a before provisioning rule.
How can we gather some identity attributes in a service desk integration?

Thanks in advance

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