Hi Team, I’m encountering an issue with Attribute Sync for the attribute in the Entra ID application. I have successfully enabled attribute sync, and during account creation, the value is correctly passed and provisioned via the provisioning plan. However, when attribute sync attempts to update, …

Hi Harsh, Is this a multi-valued attribute? If so, here is some information: Multivalued Attribute Sync have you used cli to capture any error? Connectors | SailPoint Developer Community sail conn logs tail

No @vbdm , It is Department normal attribute.

Hi @hkhandale , Is the issue happening with all users and all attributes.? If it’s a synced attribute (synced from AD in a hybrid setup) Entra would reject the updates. The API call may also fail if it is a guest user. Also, sending a null value can also result in a failure.

It is showing me lots of Modify account Failed while aggregation Due to Department Sync

[image] Jesvin Joseph: ynced attribute (synced from AD in a hybrid setup) Entra would reject the updates. I am syncing Workday attribute on Entra, and it is prod and only single attribute is enabled

Yes it is guest user, but it is working in Dev Tenant

Previous value is not a null still it is getting Failed

After reading all your messages, this could be something that Entra ID is rejecting. To know the exact reason, if I were you, I would use cli tool, connect to Prod and then tail the logs, as mentioned here: Connectors | SailPoint Developer Community You will see something like this(outlined text): …

As I saw the events, few are getting passed and others are getting failed Not able to understand this behaviour

Hey Jesvin, Why would the API call fail if it is a Guest User? Are Guest Users treated differently then Members when it comes to an Attribute Sync?

Issue with Attribute Sync in Entra ID – HTTP 400 Error

Identity Security Cloud (ISC) ISC Discussion and Questions

vbdm (Veera bhamidipati) June 18, 2025, 2:27pm 2

Hi Harsh,

Is this a multi-valued attribute? If so, here is some information: Multivalued Attribute Sync
have you used cli to capture any error? Connectors | SailPoint Developer Community

sail conn logs tail

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Issue with Attribute Sync in Entra ID – HTTP 400 Error

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