Sailpoint IIQ v8.4 Hi All, For one of our clients, they have configured a azure 4 layer load balancer for 2 sailpoint UI servers. When we try to login to sailpoint using load balancer outside the server, after redirecting to home page, the user is redirected to login page again. The issue is not t…

[image] himabindu306: azure load balancer @himabindu306 Please refer to Configure Azure Load Balancer for sticky sessions | Microsoft Learn

You’d typically need to configure sticky sessions on the load balancer.

Hi @himabindu306 Please check below links: Load Balancer Configuration Load Balancer Configuration SailPoint Connectors Documentation

Hi @himabindu306 actually, I had this issue a long time back (2018), and the funny thing is that I posted it via Compass and also @Paul_Meyer replied to me with the same reply, and it’s resolved the problem, LOL Thanks once again @Paul_Meyer :slight_smile: !

Dear Paul, Any idea how it can be configured in layer-4 azure load balancer.

Issue in accessing sailpoint through Load balancer

IdentityIQ (IIQ) IIQ Discussion and Questions

pattabhi (Pattabhi Nandarapu) December 18, 2025, 7:35am 3

Hi @himabindu306

Please check below links:

Load Balancer Configuration