ISC - Task manager

Hello,

Is it possible to have a task created in the ISC Task Manager for manual provisioning after an access request is approved through the Request Center, instead of triggering automated provisioning?

Thanks,
Ragavi

Hi Ragavi,

You cannot create a custom task in ISC just like in IIQ.

You can look into Workflows for the possibilities, maybe if you can provide your requirement why you need to implement this, then we can provide possibilities.

– Krish

Hi Krishna,

I am working with a SCIM 2.0 SAAS connector, where the CREATE operation works, but the UPDATE operation is not functioning correctly. I want that when an access request is approved, it triggers a task.

Best regards,
Ragavi

I understand.

First I would go with fixing the issue in Update operation, it should work rite. Not sure exactly the issue.

Second, if for some reason update operation won’t work then I will go with Workflow using Access request Submitted Trigger. But after the workflow is executed, I don’t think you can stop automated provisioning for the triggered update operation. You can cancel the request in Workflow but it looks ugly. To skip the provisioning, we might need to depend on Before Provisioning Rule which is cloud based. Too much complicated rite.

So I would try to fix the problem rather than going for alternatives.

The issue is that when we configure the source, we are provided with a bearer token that requires us to assign a default role (an entitlement). When provisioning starts, only this entitlement can be assigned to the “role” attribute, and no other attributes can be used.

Ragavi

Is it for create or modify operation ?

Hi,
This applies to both operations. For the create PP, it’s not an issue since I have only one role that grants a single entitlement specified in the token. However, for the modify operation, it only assigns the entitlement specified in the token, ignoring any entitlements from other roles.

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.