Is SSO SAML Name ID case sensitive?

Identity Security Cloud (ISC) ISC Discussion and Questions
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Dear Sailors,
We are using Azure AD SSO. Our SAML Name ID is selected as Email address. Normally we don’t have a problem with this. Today we got a message from a user who is receiving below error while logging in IDN. The difference is, In IDN the email is defined as [email protected] but in Azure it is [email protected]. Since the user is an executive I don’t have chance for testing. Do you think that capital letters in email can cause this?

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I would say yes. I cannot replicate this as we use SSO in PROD only, not in sandbox.

Since you have the issue anyway, try to use/update transform to apply the changes for this user to match email addresses, for remaining users it wont impact.

Thanks
Krish

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Yes, NameID is case sensitive

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