IQService Fallback Implementation

Identity Security Cloud (ISC) ISC Discussion and Questions
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IQService allows you to install a secondary instance (fallback instance) of primary service running on a IQService host machine. This secondary IQService instance will take over only when a primary IQService instance is down and not serving the requests coming from SailPoint.

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/iqservice/help/integrating_iqservice_admin/fallback_implementation.html
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Is it possible to install the secondary service after skipping it initially? If so, what is the command parameter?

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Hi Austin! Thank you for your input. This appears to be related to using the product features. I’ve moved your comment to our ISC Discussions and Questions category for greater help from the community.

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@austin_alexander

In order to update the settings, I think what you would need to do is use the command

IQService -r

to remove the configuration from the registry. Then use

IQService -i <additional flags as needed>

to re-install the IQService with a secondary service running.

You should also make sure that you have the UpdateService installed so that your system will give the latest updates. A sample command for re-installing with the UpdateService would be

IQService.exe -i -z "tcp://<localhost>:<port>"

This normally points to the primary IQService host and port.

In addition, you will need to reapply any configuration that you had made to the original service including:

  • Setting the username/password on the IQService from the Services control panel
  • Configuring Client Authentication settings
  • Configuring any TLS settings that you previously had

You can find all of the parameters for setting up the IQService here:

IQService Commands (sailpoint.com)

Also as a precaution, I would review the settings in the registry before beginning this process so that I could ensure that other than adding a secondary service I end up with the same configuration.

Hope this helps.

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