Intermittent 403 on get form instance API

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hitting this endpoint from HTTP in the workflow. I’m getting intermittent 403 error. This was working previously but has been failing today. This is reproduceable via postman. Anyone experienced this or any advice? search-form-instances-by-tenant | SailPoint Developer Community
search-form-instances-by-tenant | SailPoint Developer Community

2

Hi,

I have checked the API and its working fine for me, and 403 is forbidden. Please make sure the credentials you are using have access.

-Abhinov

3

Hi @kxreynolds,

This is because access issue you may check whether your access has expired or still alive.

-Vasanth

4

Hi @kxreynolds ,

If this is working fine for postman , please use the same client credentials in workflow that are used in postman .

403 is a forbidden error that means , the access token that is passed to call this api does not have enough permissions to make this call .

Get your Client Credentials from Personal Access Token ! (User must be Org Admin)

Thank you.

5

Thanks for the reply. I’m using the same org admin credentials in another workflow and it has no issues. Also, if I run a “test workflow” it works. The failing http request uses the same client and secret but gets tehe 403 forbidden when running the api v2024/form-instances.

6

@kxreynolds Can you try by creating a new workflow from start and see if it works?

7

Hey @kxreynolds ,

Check if the owner of this workflow is ORG ADMIN . The Actions that are performed in the workflow will make API calls on behalf of owner .

Thanks !