Disconnected applications encompass a variety of systems, including cloud-based, web-hosted, on-premises, or custom-built applications that lack direct connectivity or management capabilities, as well as APIs or robust security APIs.
We have received feedback regarding challenges encountered during onboarding and end-to-end provisioning for disconnected applications. SailPoint is actively conducting a discovery process to identify your pain points and develop enhanced solutions tailored to address issues related to disconnected applications.
Sound Familiar?
If this is a problem that impacts your organization, use our Ideas Portal to cast your vote for this Idea. Be sure to add comments for your specific use cases around this problem space.
The SailPoint Discovery process researches business problems for potential inclusion in future product development efforts. This research often includes working with customers for a deeper understanding of the problem space.
How You Can Help
We are continuing to validate our understanding of the problem space and solution. In addition, we are conducting research calls focused on validating our designed solution, better understanding the desired user experience, and ensuring we hit the most common customer use cases.
Our Product Management team would love to hear from you! Here’s how:
Voice your thoughts, questions, comments, and concerns right here in this topic.
or schedule a call if you feel the need to discuss this topic in private, and provide insights specific to your business problem and use cases. If you don’t see a calendar opening that aligns with your availability, feel free to send me a direct email at [email protected].
We appreciate your interest and participation in our discovery process. Your input is highly valued.
Hi @kumar_priya, it might be but there are situations where you can’t compare it considering all the disconnected systems. You can relate it as a Delimited File connector where there is no direct way to connect with the end managed system. If you have any specific requirements for SQL Loader or you think doing something differently might solve your problem (if there is any), then please let us know or you can comment in this idea.
I believe that beyond onboarding and provisioning, something that impacts us daily is reconciliation and attestation. It would be excellent to have a standardized and out-of-the-box approach to record all accounts and access granted to these systems.
Hi @kumar_k, this discovery is specifically for Identity Security Cloud. However, if there is any specific feedback or suggestions, please let us know for IdentityIQ as well.
For certification/access review, I think still you can create the certification and do the manual access review but a manual work item will be created. Whether is there something else that you are suggesting or there is no option to create the certification?
@dinesh_mishra - yes, the access review, aggregation capability is available in IIQ but there is no file upload capability available. We did even try ti develop the same and we were told that file upload is not possible with current UI model.
The configuration of work item generation for disconnected applications could be simple and user friendly. It should be configurable in ui to select if the application is direct connected or disconnected and in case of disconnected select the identity/workgroup and the notification template from the UI itself
Hi @dinesh_mishra - Let’s check the feasibility to implement a Robotic Process Automation (RPA)-based screen scraping connector to integrate disconnected applications for full-fledged Identity Governance and Administration (IGA) operations (such as CRUD - Create, Read, Update, Delete)