I’m getting this error while exporting the OOTB plugin named SupportDataCollector.2.3.2.zip. Could you please help me understand if there is anything I missed here or any version limitations are being added here. If then, can anyone help me with alternative plugin or feature in sailpoint identityiq please.
Hi @nagveer, Could you please check whether the provided plugin is the correct one?
When I try to extract the plugin ZIP file, I am getting an empty or invalid archive error, so I am unable to view or verify the plugin structure. This suggests that the plugin package may be corrupted or incomplete.
Also check whether this plugin is supported for IdentityIQ version 8.4? Based on my understanding, it appears that the plugin may only be supported up to IdentityIQ 8.2.
Please let us know your findings and share a compatible plugin package if available.
@nagveer The zip which you shared seems to be corrupted. Please try this one. I tested this in 8.5p1 and i am able to import.
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