Problem:
A certification is created and the user does not process this certification.
As a result, the entitlements are removed from the identity.
Thats okay and expected, but we looking for a note about this automatic action.
Solution?
We want to create/save a note:
If the user has completed the certification.
If the user does not edit the certification and entitlements are automatically removed.
What can be done to generate information in both cases?
Wish:
Can we save a note to the identity, wich is visible in identity warehouse?
Is it possible to implement something manually: send email, generate logging?
This will trigger an email when revoke happens and comments are available as an inputs arguments by default. You can add below code in the email template to see the comments
You can write your own logic email template check if the certification was completed by a user or automatically by the system:
#if($certificationItem.getAction() == “Revoked due to certifier did not complete the review. Revocation occurred automatically in compliance”) <b> Entitlement/Access has been automatically revoked due to user did not take any action</b> #end
And Also you can configure default comments under certification template. Below is target certification configuration and I assume this config would be same for other cert templates
I am not sure about a note/ comment can be seen under identity warehouse, but comments are storing under spt_identity_history_item. You can access comments via code
