Hello,
The above function works as expected if the respective Identity attribute is marked as Searchable attribute.
Kindly check whether thats the case, if it is not? Then, mark the attribute as searchable.
If its searchable, can you check whether identity attribute technical name is correct?
Also, can you please provide the example of appName value which you have provided in your code? It should be in the format of “appName [source]“. If you original application name (without it getting changed ever) is “Active Directory“, then, you should have appName = “Active Directory [source]“. If name of source has changed many times, then, find the initial source name through ISC Search functionality.
I have observed most of the time appName is the issue for mentioned API of accountExistsByNativeIdentity
Thank You,
Regards,
Rohit Wekhande.