IDN Web Service Connector - Entitlement Operations

[ewwbs (Evan Wang)]

I’m having trouble with my Web Services connector when defining “Add Entitlement” and “Remove Entitlement” operation.

Operation: Entitlement Aggregation works OK

When attempting to assign/remove entitlements against an account, I am unable to determine the actual entitlement to be Added or Removed…I can only get the target account to perform operations against.

What keywords would help identify this crucial piece of information?

[ewwbs (Evan Wang)]

Hi - Just an FYI. This question was raised a while back also and got help from support team.

https://community.sailpoint.com/t5/IdentityIQ-Forum/Web-Services-Connector-Add-Remove-Group-Entitlement/td-p/128643

The answer is to use your source account attribute name (case-sensitive) that is found in your account schema.

With the updates to JSON request body, the intended value for entitlement is now populated.