IDN SuccessFactors connector manager value issue

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi Everyone,

I am using SailPoint IDN SuccessFactors connector and reading Users entity.
But the manager value is getting as url as shown in the below. Can any one give me inputs how to populate manager userid?

{__deferred={uri=https://api.successfactors.com/odata/v2/User(‘xxxxx’)/manager}}

2

Hi @Sivakrishna1993 ,

Looks like you can not access user using manager id as parameter, however you can access User account with user id as parameter:

/User(‘{userId}’)

Please refer SAP Business Accelerator Hub

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3

Please check the mapping of manager attribute within your Identity Profile. For SAP Success Factors it should usually be mapped to ManagerID which is basically the Person ID of the manager. Also, map the same in Accounts → Correlation → Manager Correlation.

4

Hi Sharvari,

Thank you for your reply.
From the SuccessFactors source itself I am getting Manager ID as url. Because I am ready, the User entity in the SuccessFactors Connector manager(Job information) is OData path so the present SF connector in the Sailpoint is not supporting OData.

Can I ask the SF team to change the manager attribute to person information path so from the SF direct connector I can read managerID.

Thanks,
Siva.K

5

Hi Dheeraj,

Thank you, I will check it out.

Thanks,
Siva.K

6

Yes, you should work with your SAP team to resolve this.

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7

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