IDN mantains identities after deleting?

jsosa · August 1, 2023, 9:42pm

Hi! I am seeing an weird behaviour in my tenant. For some reason, I deleted all identities, forcing connector to bring 0 users, and allowing 100% deletion of accounts/identities.

Then I returned to normal configuration, so I made a correct aggregation. All identities appeared again, but they mantained some things like the internal id, the activities (I saw activities from previous day in identities created just today). Is this the expected behaviour of idn? If it is, how can I perform a complete identities deletion?

sharvari · August 2, 2023, 10:15am

This is unexpected behavior. I would recommend opening a support ticket with Sailpoint to resolve this for your tenant.

system · October 1, 2023, 10:16am

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IDN mantains identities after deleting?

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