I need to set the requested_for and requested_by/opened_by in the ServiceNow ticket, and pulling this data from IdentityNow… As far as I know, we have to pass the sysID for the requester/opened by and for the requested for too. Would you please guide me on this? Also, we need to set the assignmen…

Hi @muhammedmustafa The $plan variable are the Provisioning Plan object model, which our IDN and IIQ connectors use. I know this has been documented in other places at SailPoint and might make sense here too. Loosely, the $plan is structured like this: $plan identity accountRequests op (accou…

IdentityNow SIM integration (ServiceNow)

Identity Security Cloud (ISC) ISC Discussion and Questions

seemarani (seemarani ph) February 8, 2022, 4:56am 10

Are you able to resolve this issue. Even we seeing the values for Requested_for and Opened_By is not rendering in ServiceNow ticket.

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IdentityNow SIM integration (ServiceNow)

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