Which IIQ version are you inquiring about? 8.4p2 Share all details about your problem, including any error messages you may have received. We are facing an issue where the identity refresh task for 10 users is almost taking 2 hours to finish. We have turned off the events and tried as well. It is O…

Update: We had a workflow that was missing end step and the workflow case is open since then, deleted the workflow case and tried the refresh task again - which is working almost instantaneously now. Thank you everyone for your time and inputs on this. Highly appreciate it. Thanks, Maneesh.B

Identity Refresh Task taking unreasonably long duration

IdentityIQ (IIQ) IIQ Discussion and Questions

mbommakanti3298 (Maneesh Kmar Bommakanti) April 23, 2025, 2:37pm 10

Update:

We have tried running a plain OOTB task for 4 users. Even that is taking more than 45 mins to get complete. We have tried increasing the heap size xms values as well.

Topic		Replies	Views
Identity Refresh task is taking longer than expected and creating lot of Provisioning Transactions IIQ Discussion and Questions identityiq	7	167	January 31, 2025
Refresh task was stuck IIQ Discussion and Questions identityiq , tasks	2	20	June 7, 2025
Refresh Identity Task Best practices IIQ Discussion and Questions identityiq	3	373	June 11, 2024
Process Events Running Long for Workday Identities IIQ Discussion and Questions identityiq , tasks	5	68	February 10, 2025
Refresh Identity task get stuck IIQ Discussion and Questions	7	1765	July 23, 2023

Identity Refresh Task taking unreasonably long duration

Related topics