How to separate Multi-Level approvals

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.3p4

Hello community,

I am having trouble figuring out how I can fulfill this requirement.

Manager —> level 1
Owner/Multiple Identities ----> level 2
(optional) additional approver ----> level 3

I need to be able to dynamically change owner/level 2 approvers from one owner to multiple identity approver depending on the entitlement. My current approach is by modifying the scheme and mode at runtime.
Scheme : “owner” ----> “identity”
Mode: “serial” ----> “any”

While I am able to do this successfully, I am running into another issue.

Some of these entitlements may have a level 3 approval afterwards that needs to wait for the decision of the owner, or one of the multiple identities in the level 2 approval. Currently, I am getting all the approvals generated at the same time after manager is approved, as a result of the approvalMode change to “any”. That is, I get the owner level and third level approvals at the same time.

Is there a way I can separate these two levels of approval? Or have my mode as “any” for level 2 and still have level 3 wait for the decision from level 2?

Any help would be appreciated, thanks.

2

Hi @AlainBaviera

you can use a combination of Approval Assignment Rules and custom logic in your LCM Provisioning workflow.

If 3rd level approval is required, you can add this extended attribute in entitlement.

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