How to enable IdentityIQ Cloud Governance for AWS?

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Which IIQ version are you inquiring about?

8.4p2

Share all details about your problem, including any error messages you may have received.

Hi All,

We are configuring the AWS connector in IIQ, but we’re unable to aggregate AWS Accounts, AWS Managed Policy, etc. the attributes that “are only functional when you purchase Cloud Access Management or or IdentityIQ Cloud Governance.”

The client has purchased the license for IdentityIQ Cloud Governance, but I’m not sure how to enable this functionality and I haven’t been able to find IIQ-specific information about this.

This thread: How to enable IdentityIQ Cloud Governance functionality? mentioned the CSM provided initial steps, but in our case the CSM hasn’t provided any details.

2

if you have already purchased the license, then you should be able to aggregate those. Make sure that you have added those in the schema

3

Hi @camila_ronderos You can reach out to your CSM if you are still having issues to make sure everything is enabled on the Tenant side.

4

Hi @camila_ronderos
Its best to contact your CS for quick/swift resolution.
They can walk you through the details and handhold you. Easy and swift.
I remember we did the same while ago.
Cheers

5

Hi, we are working in IIQ, not ICS

6

@camila_ronderos Have you submitted any support ticket or reached out to your CSM? What did they say?

7

We did, Support referred us to the CSM and the CSM referred us to the regular AWS connector documentation.

8

We finally got the configuration flag we need to add to the Application XML from support, and we are able to aggregate AWS Accounts, AWS Managed Policy, etc.

Not sure why this was so complicated. But if anyone needs to enable this feature, my advice is: Create a ticket with both support and CSM at the same time.

9

Good to know it is resolved. Whenever you get some time, please mark your post as resolved to close the loop.

10

So glad you got it resolved.