How to do error handling in a workflow

Identity Security Cloud (ISC) ISC Discussion and Questions
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Please consider addressing the following when creating your topic:

  • What have you tried? tried defining a retryCounter and use it during error failure, but unable to get “$.variableA” as the first one to compare. wanted to do 3 retries

  • What errors did you face (share screenshots)?

  • Share the details of your efforts (code / search query, workflow json etc.)?{
    BCBSMWorkflowLifecycleEventTransferAndConversion20241202 (2).json (4.8 KB)

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image1002×616 58.1 KB

  • What is the result you are getting and what were you expecting?
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What you are trying is currently not possible with Workflows. I strongly suggest that you submit an idea and share the link here so that we can upvote the same.

However, as you want to try only 3 times, you could simply repeat the httpPost action 3 times in your workflow

1 Like
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Hi Ramesh,

You may be able to leverage the Workflow Retry from the co-lab colab-workflows/workflows/retry-failed-workflows at main · sailpoint-oss/colab-workflows · GitHub
You can modify this workflow to meet you use case - e.g., schedule it to run on a regular basis (if time sensitivity isn’t an issue) or check in your workflow directly whether there was a success, and if not, re-trigger it (as an external trigger). Note that you should be careful here - I assume that your retry is to accommodate something simple like a temporary timeout. Don’t get caught in an infinite loop of workflows.

Like Nithesh said, if you only want to try 3 times, simply repeat the http post 3 times.