¿How to customize an email template with HTML?

Hi @juanmene18,

You need to add an HTML tag to insert the logo:


<EmailTemplate name="EmailTemplate-MyTemplate">

     <Body>

          <![CDATA[

          <html>

               <body>

                    <img src="https://pmaccess.rdddawul.com.sa/identityiq/ui/images/TopLogo1.png" width="131" height="131" />

               </body>

          </html>

          ]]>

     </Body>

</EmailTemplate>

Also please refer the below white paper and one more chat in community website.

https://community.sailpoint.com/t5/Technical-White-Papers/Email-Template-Usage-and-Customization/ta-p/78164

https://community.sailpoint.com/t5/IdentityIQ-Forum/How-to-add-image-logo-in-email-templates/m-p/228862#M174776