How to cancel the in-progress job from monitor? as one job is running more than 22 hrs.
Which job is running for more than 22 hours ?
You’ll probably need to raise a support ticket with SailPoint to have it terminated
It’s recommended to contact Support to confirm whether terminating the task would have any impact on SailPoint ISC events. Otherwise, you can follow the steps outlined in the provided KB article Support Articles - How do I clear or complete a pending task within Identity Security Cloud? - Customer Support
This is actually great @smukhija , thank you for sharing!
Hi @smukhija ,
Thank you for sharing this.
I encountered similar issue last week. You could achieve it by using task-status API.
Having said, that you will need to first identify which job you are killing it. For me, I simply used inspect elements from chome and found out the task ids which were being shown in the monitor tab.
After this you could use , simple javascript to convert the created date of the tasks to your local time to identify since when this job is running. This will help you then identify the right job.
Once the id, is available, you can check the task information in the above endpoint i have shared (use GET method here to see the task information), it will provide you detailed information which task is it. For me it was simply a search export which was running for 72 hours.
If it is related to simple export or reports related and you are sure that it be killed, you can use again Task/status api to update completionStatus and completed attributes.
For completionStatus you can give either cancelled or terminated value and for completed attribute , you will need to provide some past timestamp which will kill the task.
Also, if you are not sure whether you can kill this task, please reach out to SailPoint support, they should be able to help you out in killing the task.
I hope this information helps, if you need more information, please feel free to reach out.
Thank You.
regards
vikas
Thank you everyone for the help