Handling Concurrent Assignments from SAP SuccessFactors in SailPoint IdentityNow

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi Community,
We are using SAP SuccessFactors as an authoritative source in SailPoint IdentityNow (IDN). A single user can have multiple active (concurrent) assignments within the same organization (different managers, departments, divisions, etc.).

Although the SuccessFactors API returns all assignments (primary + secondary), IDN currently ingests only the primary assignment.

We are looking for best practices on:

  1. How to aggregate all concurrent assignments for a user in IDN

  2. Whether concurrent assignments should be modeled as:

    • Multi-valued attributes

    • Entitlements

    • Separate accounts under the same identity

Thanks in advance!!

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@ssharma02

We had similar issues however you can try setting up two different connectors.
1- OOTB connector for primary assignment
2-Webservice connector which can filter only secondary assignments
This way you can bring both Assignments to sailpoint and further manage access using roles.

Thanks
Shantanu

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