Generic Service Desk integration with multiple end points

Which IIQ version are you inquiring about?

8.4

Share all details about your problem, including any error messages you may have received.

we have requirement to configure multiple resource end point URL to create ticket for disconnected apps based on type of request eg Certification, LCM etc. Are there any recommendation / best practice to update resource ie end point URL based on type of request? somehow updates done in PlanInitializerScript is not reflected in the request. Any pointers would be helpful. thx

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