For EPIC need to disable only EMP account not provider account

[Ankit_002 (Ankit Dwivedi)]

Here my requirement is to disable only EMP account not provider account for EPIC application. I am looking best possible solution for this use case.

Thanks.

[SivaLankapalli (Siva Sankar Lankapalli)]

@Ankit_002 , We have followed up on changing the operation (Disable/Modify) depending on whether it is a provider (classified by NPI or another identifier) or a non-provider in the connector rule in provisioning operations.

Thanks,
Siva Lankapalli

[Ankit_002 (Ankit Dwivedi)]

Thanks Siva. We need to use a before-provisioning rule to check if the identity is a provider identity, and if so, change the operation from ‘disable’ to ‘modify’." Is this correct?
Is there another way to achieve this without using a rule?

[SivaLankapalli (Siva Sankar Lankapalli)]

I’m uncertain about the other approach at the moment. We will need to explore it further.

[geoffc (Geoffrey Carman)]

Are you talking about EMP or SER? For SER you never want to disable records.

[Ankit_002 (Ankit Dwivedi)]

Here I am working on EMP account and same we are trying to disable on user termination. Via before provisioning I am able to achieve this.

[geoffc (Geoffrey Carman)]

You use two different connectors. EMP is independent of SER in this case. Can you edit the Source and remove the DISABLE functionality there? Wonder if that would suffice?

[mpotti (Mark Potter)]

The way we handled this was to include the Epic EMP in the inactive life cycle state to disable the account within the Identity Profile. While excluding the Epic SER from this configuration.