Fallback servers for AD connector

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Version: 8.3

We host AD both on prem and in AWS. Sailpoint is hosted in AWS, so it currently connects to the AWS AD instance. We are trying to reduce our AWS footprint as much as possible, but to also have failover behavior to on prem if the AWS AD server is down. We also want the same behavior for IQService.

From the Forest Configuration section, it looks like only a single Global Catalog Server can be specified. We tried entering multiple forests with the same domain dn, but that produced an error about duplicate domain dn’s. Is there a way around this where we can specify more than one host name, with preference to the first?

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Hi @adevore

If you want to add multiple Global catalog server, then use can define one server value in forest configuration, and other servers value in the domain configuration - servers column, here define the multiple servers value.

Thanks,
Md Riyazuddin

3

Okay, that makes sense. Is there a way to do the same for IQService?