"errorCode": "TENANT_INITIALIZATION_IN_PROGRESS",

[P96337 (Marvin Grant)]

Hi Team,

I have a WebServices Source that was working fine but now the Entitlement Aggregation returns the error below. Has anyone run across this before?

Exception during aggregation of Object Type group on Application Parkland Pathways [source]. Reason: java.lang.RuntimeException: An error occurred while aggregating Application Parkland Pathways [source] sailpoint.connector.ConnectorException: Url: https://parkland.plateau.com/learning/odatav4/public/admin/searchItem/v1/Items?$filter=criteria/itemTypeIDs%20eq%20'COURSE'&$top=200&$skip=200, Message: 503 : Service Unavailable : {
"error": {
"errorCode": "TENANT_INITIALIZATION_IN_PROGRESS",
"message": "Tenant is being starterd."
}
}, HTTP Error Code: 503

[sk8er23 (Anthony Huxtable-Jones)]

Hi @P96337
Looking at the error, it does look like the service you are connecting to is not available, the error “ TENANT_INITIALIZATION_IN_PROGRESS” is most likely the error reported from the api you are accessing.

[P96337 (Marvin Grant)]

Hi Anthony,

Thanks for chiming in. That’s a good point. Let me take a look. I’ll circle back shortly.