Hello everyone, I’m configuring the Va’s for my tenant. I’m using a proxy configuration and I followes the Sailpoint guide. But when I’m trying to launch the command va-bootstrap set-passphrase I have this error the first time: [1] and this error the second time: [2] Anyone experienced with VA …

Hi @s_tartaglione Have you gone through the following articles? [image] Enhancement: Improved VA Setup Process! Product News Description bangbang SailPoint® is excited to announce that setting up new virtual appliances is now easier and more secure than ever…

yes, of course I followed the guide, but i’m still getting these errors

Hi @s_tartaglione From document I found this, see if this could help you Enter the command to set up your passphrase: va-bootstrap set-passphrase FedRAMP customers enter this command instead: va-bootstrap -t govcloud set-passphrase The value of keyPassphrase must be identical for every virtual…

I have already done what is written in the documentation, i’m finding a solution…

Hi Salvatore, I am thinking some issue with the Sailpoint Services itself. Did you raise a Support ticket for the above issue ? I think only Sailpoint can help here

Error in configuring virtual applianc

Identity Security Cloud (ISC) ISC Discussion and Questions

pattabhi (Pattabhi Nandarapu) June 3, 2025, 8:50am 2

Hi @s_tartaglione

Have you gone through the following articles?

Topic		Replies	Views
Enhancement: Improved VA Setup Process! Product News identity-security-cloud , connectors , virtual-appliance , new-enhancement	20	1378	June 9, 2026
New VA installation issue in devrel tenant ISC Discussion and Questions identity-security-cloud , virtual-appliance , virtual-appliance-cluster	22	637	December 13, 2024
Need help setup VA for My partner tenant ISC Discussion and Questions identity-security-cloud	4	74	December 18, 2025
New local VA setup issue ISC Discussion and Questions identity-security-cloud , virtual-appliance , virtual-appliance-cluster	3	182	October 21, 2024
What is the command to get pairing code once va is created? ISC Discussion and Questions identity-security-cloud	1	73	July 16, 2025

Error in configuring virtual applianc

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