Error during API call to upload new csv files for Delimited File sources

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hello Collin,

Thanks a lot, seems it’s working correctly !
Do you know if it is possible to disable the account deletion threshold through this API call ?

Regards

2

Try this:

import requests

url = "https://{tenant}.api.identitynow.com/cc/api/source/loadAccounts/{sourceId}"

payload={}
files=[
  ('file',('employees.csv',open('/path/to/employees.csv','rb'),'text/csv'))
]
headers = {
  'Authorization': 'Bearer {token}'
}

response = requests.request("POST", url, headers=headers, data=payload, files=files)

print(response.text)
1 Like
3

Hello,

This solution was working correctly but since yesterday, I’m not able to make it work. I am getting the following error :

{'msg_template': 'status code: 500, reason phrase: Internal Server Error', 'slpt_error_code': 'SLPT-1009', 'formatted_msg': 'status code: 500, reason phrase: Internal Server Error', 'exception_id': '18779CCE567', 'error_code': 1009, 'exception_class': 'groovyx.net.http.HttpResponseException', 'exception_detail': {'file': 'RESTClient.java', 'method': 'defaultFailureHandler', 'line_number': 240, 'class': 'groovyx.net.http.RESTClient'}, 'http_response_code': 500, 'timestamp': '2023-04-13 08:48:03.943', 'exception_message': 'status code: 500, reason phrase: Internal Server Error'}

Regarding my function, it is :

print("Aggregation des comptes dans IdentityNow")
    identifiant = get_source_id_by_name(tenant_id, token, "Source Name")
    url = "https://" + tenant_id + ".identitynow.com/cc/api/source/loadAccounts/" + identifiant
    payload={}
    files=[
      ('file',('accounts.csv',open(account_file,'rb'),'text/csv'))
    ]
    headers = {
      'Authorization': 'Bearer ' + token
    }
    print(url)
    print(files)
    r = requests.request("POST", url, headers=headers, data=payload, files=files, verify=False)
    return json.loads(r.text)

Do you have any idea of why I’m getting this error ?

4

Has anything about the source or the file you are uploading changed? Are you attempting to delete more accounts than the threshold allows?

5

Hello,

Finally it was an issue on the rights of our service account.

So solution is working !

Regards