Which IIQ version are you inquiring about?
8.4
Share all details about your problem, including any error messages you may have received.
Hi all, We have recently onboarded few roles which are linked to multiple entitlements. Whenever any user tries to request the role and gets it fully approved, we can see below error in the logs.
“class sailpoint.object.ApprovalItem declares multiple JSON fields named _displayName”
Even when we try to assign the role through the batch file, it gives same error. The role shows as assigned, but provisining is failing. I am unable to figure out the root cause upon check the Stacktrace. Please help me to find out the root cause of this error.
Below is the full error details
<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE SyslogEvent PUBLIC "sailpoint.dtd" "sailpoint.dtd">
<SyslogEvent classname="sailpoint.connector.cib.CIBConnector" created="1751361944382" eventLevel="ERROR" id="0a2c884d97b01a148197c54e7b3e1afd" lineNumber="384" quickKey="0178471522" thread="QuartzScheduler_Worker-2" username="Scheduler">
<EventMessage>class sailpoint.object.ApprovalItem declares multiple JSON fields named _displayName</EventMessage>
<Stacktrace>java.lang.IllegalArgumentException: class sailpoint.object.ApprovalItem declares multiple JSON fields named _displayName
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:171)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory.create(CollectionTypeAdapterFactory.java:53)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory.create(CollectionTypeAdapterFactory.java:53)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory.create(CollectionTypeAdapterFactory.java:53)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory.create(CollectionTypeAdapterFactory.java:53)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory.create(CollectionTypeAdapterFactory.java:53)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory.create(CollectionTypeAdapterFactory.java:53)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.createBoundField(ReflectiveTypeAdapterFactory.java:116)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.getBoundFields(ReflectiveTypeAdapterFactory.java:165)
at com.google.gson.internal.bind.ReflectiveTypeAdapterFactory.create(ReflectiveTypeAdapterFactory.java:101)
at com.google.gson.Gson.getAdapter(Gson.java:501)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.write(TypeAdapterRuntimeTypeWrapper.java:56)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.write(CollectionTypeAdapterFactory.java:97)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.write(CollectionTypeAdapterFactory.java:61)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.write(TypeAdapterRuntimeTypeWrapper.java:69)
at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write(MapTypeAdapterFactory.java:208)
at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write(MapTypeAdapterFactory.java:145)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.write(TypeAdapterRuntimeTypeWrapper.java:69)
at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write(MapTypeAdapterFactory.java:208)
at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write(MapTypeAdapterFactory.java:145)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.write(TypeAdapterRuntimeTypeWrapper.java:69)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.write(CollectionTypeAdapterFactory.java:97)
at com.google.gson.internal.bind.CollectionTypeAdapterFactory$Adapter.write(CollectionTypeAdapterFactory.java:61)
at com.google.gson.internal.bind.TypeAdapterRuntimeTypeWrapper.write(TypeAdapterRuntimeTypeWrapper.java:69)
at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write(MapTypeAdapterFactory.java:208)
at com.google.gson.internal.bind.MapTypeAdapterFactory$Adapter.write(MapTypeAdapterFactory.java:145)
at com.google.gson.Gson.toJson(Gson.java:747)
at com.google.gson.Gson.toJson(Gson.java:726)
at com.google.gson.Gson.toJson(Gson.java:681)
at com.google.gson.Gson.toJson(Gson.java:661)
at connector.common.JsonUtil$JsonParser.toJson(JsonUtil.java:408)
at sailpoint.connector.cib.CIBRestClient.toStringOrJson(CIBRestClient.java:112)
at sailpoint.connector.cib.CIBRestClient.post(CIBRestClient.java:91)
at sailpoint.connector.cib.CIBConnector.provision(CIBConnector.java:1239)
at sailpoint.connector.ConnectorProxy.provision(ConnectorProxy.java:1116)
at sailpoint.integration.ConnectorExecutor.provision(ConnectorExecutor.java:160)
at sailpoint.provisioning.PlanEvaluator.provision(PlanEvaluator.java:1638)
at sailpoint.provisioning.PlanEvaluator.execute(PlanEvaluator.java:958)
at sailpoint.provisioning.PlanEvaluator.execute(PlanEvaluator.java:840)
at sailpoint.provisioning.PlanEvaluator.execute(PlanEvaluator.java:739)
at sailpoint.api.Provisioner.execute(Provisioner.java:1732)
at sailpoint.api.Identitizer.finishRefresh(Identitizer.java:2907)
at sailpoint.workflow.IdentityLibrary.finishRefresh(IdentityLibrary.java:3626)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:568)
at sailpoint.server.ScriptletEvaluator.doCall(ScriptletEvaluator.java:134)
at sailpoint.server.ScriptletEvaluator.evalSource(ScriptletEvaluator.java:63)
at sailpoint.api.Workflower.evalSource(Workflower.java:5937)
at sailpoint.api.Workflower.advanceStep(Workflower.java:5176)
at sailpoint.api.Workflower.advance(Workflower.java:4563)
at sailpoint.api.Workflower.startCase(Workflower.java:3149)
at sailpoint.api.Workflower.launchInner(Workflower.java:2818)
at sailpoint.api.Workflower.launch(Workflower.java:2668)
at sailpoint.api.Workflower.launch(Workflower.java:2502)
at sailpoint.api.Identitizer.launchRefreshWorkflow(Identitizer.java:2837)
at sailpoint.api.Identitizer.refresh(Identitizer.java:2508)
at sailpoint.task.IdentityRefreshExecutor$RefreshWorker.refreshAndProcess(IdentityRefreshExecutor.java:1610)
at sailpoint.task.IdentityRefreshExecutor$RefreshWorkerPool.queue(IdentityRefreshExecutor.java:1928)
at sailpoint.task.IdentityRefreshExecutor.refresh(IdentityRefreshExecutor.java:1113)
at sailpoint.task.IdentityRefreshExecutor.execute(IdentityRefreshExecutor.java:856)
at sailpoint.api.TaskManager.runSync(TaskManager.java:981)
at sailpoint.api.TaskManager.runSync(TaskManager.java:764)
at sailpoint.scheduler.JobAdapter.execute(JobAdapter.java:128)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)
</Stacktrace>
</SyslogEvent>