Hi Experts,
We have recently built a SailPoint 8.4 p2 environment with a new database, migrating all our existing artifacts from the legacy SailPoint 8.3 p4 instance. The new SailPoint 8.4 p2 environment is now live and 8.3 p4 has been decommissioned.
Following the migration, we are experiencing issues with Entitlement SoD (Segregation of Duties) policies for some users (not all). Specifically, users who were previously allowed toxic combination policy violations in the legacy system had those entitlements provisioned to the respective target systems. In the new SailPoint 8.4 p2, these particular users are now receiving all related policy violation alerts when attempting to submit requests—even when requesting different access. Notably, this selective issue is only occurring in Production and has not been reproduced in our lower environments.
Has anyone else encountered similar problems affecting only certain users after a migration? Any insights or suggestions would be greatly appreciated.
Thank you,
Jay