I’m facing an issue where, whenever I run a task for entitlement removal, the “Refresh Identity - Process Event” needs to be executed twice. I’ve attached the results for both the first and second runs.
first result
<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE TaskResult PUBLIC "sailpoint.dtd" "sailpoint.dtd">
<TaskResult created="1746711159739" id="0a341ab7969c14108196b01923bb6c74" launched="1746711158840" launcher="Scheduler" modified="1746711160238" name="Constellation_IdentityTrigger_ADMIN_Role_Removal: Cohen, Nicholas J - 5" significantModified="1746711160238" type="Workflow">
<Attributes>
<Map>
<entry key="identityRequestId" value="0000092792"/>
<entry key="workflowCaseId" value="0a341ab7969c14108196b01923c06c75"/>
<entry key="workflowProcessId"/>
<entry key="workflowSummary">
<value>
<WorkflowSummary step="After Provision"/>
</value>
</entry>
</Map>
</Attributes>
<Definition>
<Reference class="sailpoint.object.TaskDefinition" id="0a341a2480b41da68180b4d00eb30219" name="Workflow Launcher"/>
</Definition>
</TaskResult>
And the second one which properly proceed
<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE TaskResult PUBLIC "sailpoint.dtd" "sailpoint.dtd">
<TaskResult created="1746711558877" id="0a341ab7969c14108196b01f3add6c94" launched="1746711557974" launcher="Scheduler" modified="1746711559828" name="Constellation_IdentityTrigger_ADMIN_Role_Removal: Cohen, Nicholas J - 6" significantModified="1746711559828" type="Workflow">
<Attributes>
<Map>
<entry key="approvalSet">
<value>
<ApprovalSet>
<ApprovalItem application="CCURE" id="a23bf63b7be94a15902487772dade5d0" name="ClearanceID" nativeIdentity="2097251449" operation="Remove" state="Finished" value="2097152148">
<ApprovalItemComments>
<Comment author="spadmin" comment="Auto approve item not requiring approval" date="1746711559361"/>
</ApprovalItemComments>
</ApprovalItem>
</ApprovalSet>
</value>
</entry>
<entry key="identityRequestId" value="0000092793"/>
<entry key="project">
<value>
<ProvisioningProject identity="973740">
<Attributes>
<Map>
<entry key="disableRetryRequest">
<value>
<Boolean>true</Boolean>
</value>
</entry>
<entry key="identityRequestId" value="0000092793"/>
<entry key="optimisticProvisioning" value="false"/>
<entry key="requester" value="Scheduler"/>
<entry key="source" value="LCM"/>
</Map>
</Attributes>
<MasterPlan>
<ProvisioningPlan>
<AccountRequest application="CCURE" nativeIdentity="2097251449" op="Modify">
<AttributeRequest name="ClearanceID" op="Remove" value="2097152148"/>
</AccountRequest>
<Attributes>
<Map>
<entry key="identityRequestId" value="0000092793"/>
<entry key="requester" value="Scheduler"/>
<entry key="source" value="LCM"/>
</Map>
</Attributes>
</ProvisioningPlan>
</MasterPlan>
<ProvisioningPlan targetIntegration="CCURE" trackingId="1a5d27faf4b24699ad9341ce28d43e2c">
<AccountRequest application="CCURE" nativeIdentity="2097251449" op="Modify">
<AttributeRequest name="ClearanceID" op="Remove" value="2097152148"/>
</AccountRequest>
<Attributes>
<Map>
<entry key="identityRequestId" value="0000092793"/>
<entry key="requester" value="Scheduler"/>
<entry key="source" value="LCM"/>
</Map>
</Attributes>
</ProvisioningPlan>
<ProvisioningTarget assignmentId="ea600f879e234e07a7f10225f94e3e60" retain="true" role="BR_CON_Fission_TSA">
<AccountSelection applicationId="0a341a4489551a0e81897908cd5547b1" applicationName="Constellation AD Non-Prod" selection="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com">
<AccountInfo displayName="CGCORPDEV\C973740" nativeIdentity="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com"/>
</AccountSelection>
</ProvisioningTarget>
<ProvisioningTarget assignmentId="b9946b1e9bfe4efaa00354d5f50ca49f" retain="true" role="test br role"/>
<ProvisioningTarget assignmentId="03e0cd3e8afc44feaef5dd131eb52bcd" retain="true" role="BR_CON_ECIA_Clearance">
<AccountSelection applicationId="0a341a2f863118378186936e568f1671" applicationName="CCURE" selection="2097251449">
<AccountInfo displayName="2097251449" nativeIdentity="2097251449"/>
</AccountSelection>
</ProvisioningTarget>
<ProvisioningTarget assignmentId="a3e5e79daf3443ad91c5901dfdd0fcd9" retain="true" role="BR_CON_CCUREGeneralAccess">
<AccountSelection applicationId="0a341a2f863118378186936e568f1671" applicationName="CCURE" selection="2097251449">
<AccountInfo displayName="2097251449" nativeIdentity="2097251449"/>
</AccountSelection>
</ProvisioningTarget>
<ProvisioningTarget assignmentId="d2fb8b39169748889616ead286fb5ee7" retain="true" role="BR_CON_Fission_Constellation">
<AccountSelection applicationId="0a341a4489551a0e81897908cd5547b1" applicationName="Constellation AD Non-Prod" selection="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com">
<AccountInfo displayName="CGCORPDEV\C973740" nativeIdentity="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com"/>
</AccountSelection>
</ProvisioningTarget>
<ProvisioningTarget assignmentId="b7577a48ad2b45f590c127ab3eef9613" retain="true" role="BR_CON_KennettSquare200_Users">
<AccountSelection applicationId="0a341a4489551a0e81897908cd5547b1" applicationName="Constellation AD Non-Prod" selection="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com">
<AccountInfo displayName="CGCORPDEV\C973740" nativeIdentity="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com"/>
</AccountSelection>
</ProvisioningTarget>
<ProvisioningTarget assignmentId="e77abaa490d64506b965e3f4110af7bd" retain="true" role="BR_CON_GENNonNuclear_Users">
<AccountSelection applicationId="0a341a4489551a0e81897908cd5547b1" applicationName="Constellation AD Non-Prod" selection="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com">
<AccountInfo displayName="CGCORPDEV\C973740" nativeIdentity="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com"/>
</AccountSelection>
</ProvisioningTarget>
<ProvisioningTarget assignmentId="a8e668e7b28e402c82731cbccb7727da" retain="true" role="BR_CON_ReadOnlyCapability_AllUsers">
<AccountSelection applicationId="0a341a28882f1ac2818834e477160aba" applicationName="Constellation Identity and Access Management System" selection="973740">
<AccountInfo displayName="973740" nativeIdentity="973740"/>
</AccountSelection>
</ProvisioningTarget>
<ProvisioningTarget assignmentId="b05b9d8654984a32b88740af91a694d0" retain="true" role="BR_EDMS_Access_For_Constellation_Non-Nuclear_Users">
<AccountSelection applicationId="0a341a4489551a0e81897908cd5547b1" applicationName="Constellation AD Non-Prod" selection="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com">
<AccountInfo displayName="CGCORPDEV\C973740" nativeIdentity="CN=Cohen\, Nicholas J,OU=Kennett Square,OU=Nuclear,OU=Primary,OU=T2-Accounts,OU=Tier 2,OU=Admin,DC=cgcorpdev,DC=com"/>
</AccountSelection>
</ProvisioningTarget>
</ProvisioningProject>
</value>
</entry>
<entry key="workflowCaseId" value="0a341ab7969c14108196b01f3ae36c95"/>
<entry key="workflowProcessId"/>
<entry key="workflowSummary">
<value>
<WorkflowSummary step="Process Plan"/>
</value>
</entry>
</Map>
</Attributes>
<Definition>
<Reference class="sailpoint.object.TaskDefinition" id="0a341a2480b41da68180b4d00eb30219" name="Workflow Launcher"/>
</Definition>
</TaskResult>
Hoping for your input on what’s causing it
Thank you,
Joms