Entitlement Aggregation issue

Hi All,

I have a new issue relevant to Entitlement groups. While running aggregation - it removed the existing groups from the source in IDN
and the response by sailpoint support is this

from 25th june did sailpoint included new parameter “updated-at” that is not pulling the existing groups ?
then coupa product team shared this info from their end what they see in logs

can we have any ambassador share on this

thanks
osman

Hi

I did not see any changes or updates from Sailpoint for your reference please check below sailpoint releases and updates.

https://community.sailpoint.com/t5/SaaS-Release-Notes/tkb-p/saas-release-notes?env=production&date=all

As I observed Coupa connecter doc revised date is 27th June 2024. Please check either you have proper permissions or not to read entitlements from Coupa.

Thanks,
Siva.K

1 Like

Hi @osmanmohammed ,

You can see in above image logs, the endpoint returning empty role, so when you are performing entitlement aggregation, if will get empty role values from API endpoint, previously aggregated roles are deleted from entitlement tab in IDN.

Thank You.

am closely working with sailpoint support and it seems to be a connector issue.

it seems to be a connector issue and sailpoint connector team is working to debug it
thanks
osman

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