Email Templates: documentation of available attributes

Identity Security Cloud (ISC) ISC Discussion and Questions
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I can’t find a documentation of the email template attributes, e.g. of the email template Pending Manual Changes

The documentation page mentions the attribute “approvalSet” but there is no further documentation available of the $approvalSet.items attributes, e.g. the applicationName:

Application: $item.applicationName

We noticed a bug when renaming a source: the email template always uses the initial source name and does not reflect the name after the source has been renamed.

We want to know if there are other available attributes, e.g. a displayName - this must be stored somewhere in ISC otherwise we would not be able to see the correct name at other locations in ISC. It could be the cloudDisplayName attribute.

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Hi @mloessl,

I think it is never a good idea to rename a source once configured. You would see the old name showing up in many places including the entitlement requested creating manual work item you are getting the value for item.applicationName. If you like you can check out this post: NullPointerException was thrown by SailPoint API getAccountByNativeIdentity() where the effects of source rename discussed.

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Thanks for your input @TheOneAMSheriff I understand your concern, but SailPoint allows to edit the source name, so I expect the feature to be working as expected.

Do you know where to find a documentation of the Email template attributes?

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Hi @mloessl,

The email template documentation you shared: Available Email Templates - SailPoint Identity Services is where I also check attributes.

I do a real test email to understand the available attributes, a bit painful testing method.

May I know what are you trying to achieve in the notification to source owner for manual provisioning?

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No special use case, we want to notify the source owner about a work item that needs manual interaction.