Email Notification API: default_template

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi All,

There used to be a “default_template” among the notification templates in IdentityNow. The response from get notification-templates or get notification-template-defaults includes all the email templates from an IDN instance, it also included “default_template”.
We are using that template to send custom emails through the send-test notification API.

Recently, we have discovered, the default_template is no longer in the notification template list. Because of this, our custom emails are not working anymore.

Can someone please suggest why we are not able to see default_template anymore?

2

Hi @rpriya,
is list-notification-template-defaults | SailPoint Developer Community not giving default Template, if so i would wait for someone to take this.

3

Thanks for the response. No, currently it is not returning the default_template in the response

4

Hi @colin_mckibben, Could you please assist?

5

Hi Priya. If this is an urgent production issue, I recommend you open a support ticket for a timely resolution.

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