Have you guys been able to change the date format for the Email Template Access Request for Other? I have two issues. The first one is that the Notification doesn’t get the tenant’s timezone and sends the date as UTC, which will cause confusion. The second one is the format — it’s sending as Wed Ma…

This topic in the Bugs Category details an issue I had with the Timezone and date formatting in the email templates, and includes some code examples you can work from: https://developer.sailpoint.com/discuss/t/email-template-v1-date-format-timezone-issues-certification-reassignment/37714/11

Please checkout this thread: [image] Email template with custom timezone in date value ISC Discussion and Questions Hi IDN Experts, Is there any way to specify a customized timezone (like NZT) instead of GMT in the email template? Using the default $__dateToo…

There are two versions of the Email Templates, Version 1 and version 2, and they support different functionality with regards to manipulating the dates. Details can be found here: Version 1 Templates - Available Email Templates - SailPoint Identity Services SailPoint provides default e…

Email Notification - Access Request for Other

Identity Security Cloud (ISC) ISC Discussion and Questions

utkirjonkamiljanov (Utkirjon Kamiljanov) May 15, 2026, 8:00pm 2

Please checkout this thread:

Topic		Replies	Views
Email template with custom timezone in date value ISC Discussion and Questions identity-security-cloud , email-templates	11	1465	February 15, 2024
Email template date format ISC Discussion and Questions identity-security-cloud , email-templates , notifications	4	1175	February 29, 2024
Email Template V1 date format timezone issues - Certification Reassignment Bugs identity-security-cloud , email-templates , in-progress	9	1334	June 24, 2024
Unable to use formatDate function in v1 email template ISC Discussion and Questions identity-security-cloud , email-templates	2	167	October 2, 2024
Unable to format date in email templates ISC Discussion and Questions identity-security-cloud , email-templates	5	195	February 18, 2025

Email Notification - Access Request for Other

Related topics