A new Delinea source was created using the SCIM connector. During aggregation, roles are successfully aggregated but user accounts are not being retrieved from Delinea. Although the account aggregation job completes with a Success status, it reports 0 accounts aggregated. Is there any idea about this issue?
Hi @bhavana_medasani, depending the Delinea SCIM version, it can only pull in certain information. Could you advise what version you’re running on the Delinea side?
Also, are you using the OOTB connector (Delinea Secret Server) or SCIM 2.0 (SaaS or non SaaS)?
Hi @trettkowski, we are using Delinea Secret Server cloud source with version 8.4.71.0.
Thank you for the info. I’d recommend double-checking these two areas:
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Role-Based Permissions: Verify that the service account has the necessary rights to fetch users assigned to roles as outlined in the Required Permissions documentation.
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Attribute Validation: Ensure there are no data issues with the target accounts (e.g., missing email or username). You can find specific troubleshooting steps in the SailPoint Guide and Delinea’s Verification docs.
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