Delimited File Application - OOTB Account creation using Request Access

Identity Security Cloud (ISC) ISC Discussion and Questions
, ,
1

Hi Experts,

We have a client requirement for creating accounts and provisioning entitlements to the target application which does not have a direct connector (which can be accomplished by using a delimited file connector).

Based on the client’s requirement, I have created a delimited file application, confiured the account and entitlement scheema, correlation logic (default) and also configured the create account provisioning policy. I tried the following methods to create an account and provision the entitlement:

Method 1: I tried to create an account by requesting an entitlement from the request center, a manual work item was successfully created and after completing the workitem, no account with the requested entitlement was created.

Method 2: I tried to create an account using Postman - create account API, only account has been created. Later I have requested the entitlement both from postman as well as from request center, it was not assigned to the account.

Workaround: I can create a custom workflow using a custom form for account creation.

But, before creating a custom workflow, I would like to know if there is any OOTB feature to accomplish the account creation along the assignment of the entitlements?

Any inputs would be appreciated. Thanks in advance…!

2

Hi @saiteja_anupindi ,

For the delimited file connector, every operation requires manual effort. This includes tasks such as account creation, entitlement addition or removal, and account enablement or disablement. These operations need to be handled manually.

In response to your question, I assume you’ve created an account with the necessary details in the target system, including the requested entitlements. Additionally, I believe you’ve verified that the target system contains the user details and that the requested entitlements have been successfully assigned.

Once verified, you should export the details from the target system as a CSV file, ensuring that the user details and entitlements are included in the file.

Thanks! - Gokul

2 Likes
3

Got it, thanks for your help @GOKUL_ANANTH_M

4

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.