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I am to add the step in the mover process where it has to be approved by the workgroup member.
I have shared the workflow that is been used for the mover process and added the approval step and the workgroup in the default workflow.
I have added the same approval step for the joiner and leaver and it’s working fine.
it’s going with approval but for the mover process, I am unable to get the approval.
Move Process use case
to read the data from ERP ( which is going fine)
when the refresh identity task is ruined then it should trigger the mover event ( which is going fine)
should the approval by the workgroup member( which is skipping and completing the workflow)
should update the manager or the job title in AD ( which is working fine)
To update the manager or the job title, I am using the attribute synchronization option by mapping the target value. No additional access is been changed on the user account only the value is updating in AD.
My main problem is getting the approval step during the mover process the process should be completed only once the approval is done successfully.
Hi @RiyazuddinM
First, check if approvals are enabled globally by navigating to Global Settings → Rapid Setup Configuration → Mover tab, and enabling ‘generate Approvals’.
Secondly, you likely need to pass the workflow name under the variable ‘approvingIdentities’. Since this is already working in your joiner workflow, cross-check there for confirmation.
Yes, I have enabled the option in the global setting for generate approvals. and also, I have passed the same approvingIdentities in the workflow as same as the joiner and leaver step.
// first method I tried with
<Variable initializer="identity" input="true" name="approvalScheme"/>
<Variable initializer="IAM ADMIN WG" input="true" name="approvingIdentities">
<Description>List of identities and/or workgroups names/ids that should be involved in the approval
process.</Description>
</Variable>
---------------------------------------------------------
//second method I tried with
<Variable initializer="identity" input="true" name="approvalScheme"/>
<Variable initializer="workgroupName" input="true" name="IAM ADMIN WG"/>
Hi @RiyazuddinM I can see plan is null from your logs. Can you make sure that, any role should match the mover criteria so that role will be added inside plan.
Since plan is null, none of the approvals might have not created.
Here’s the key point: In the current rapid setup mover workflow, any change in access, such as acquiring a new role or entitlement, will trigger an approval process.
You can configure a business role and set assignment criteria that align with your mover filter.