Custom Identity attribute Correlation for Web services connector not working

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi, we are trying to correlate for a target( web service connector) by creating custom identity attribute. Correlation is not working. Custom Identity attribute value is being populated correctly and has exact match with target system value. if we try correlation with default attributes like email instead of custom attribute ,correlation is working. Is this known issue? specific to web service connector?

2

Hi Yamini,

There is no such thing, custom attribute or OOTB attribute. You just need to make sure that the attribute is searchable, so that it will be available to select in correlation config.

Is it basic correlation or a Rule ?

Thanks
Krish

3

Hi Yamini,

Make the custom identity attribute as searchable first. And try the values are populating correctly for the identity attribute and also cross check, whether the value from account attribute you are using for correlation equals the value from identity attribute.

Thanks!!

4

Yes it is searchable. Its basic correlation

5

Yes it is searchable. Its basic correlation. Values are populating correctly

6

It should work, check the values including case matching or not. Better run Unoptimized Aggregation Task through an API call.

Thanks
Krish

7

Hi, Ignore Case true for the correlated identity attribute. Values are same case (Identity attribute and Target attribute). Running Unoptimized aggregation only.
Thank you.