Error: Incomplete items. Please contact your administrator.
Provisioning
Create operation failed with exception Failed to process the request for operation :: CREATE_USER :: Aggregated Errors after total retries of :: 1 Current attempt to execute request failed for operation :CREATE_USER:: HTTP Failure status code :: 400 :: HTTP failure message :: {“errors”:{“user”:[“Next Approver must be an active user”,“Next Approver must be an active user”],“warnings”:null}}
Question
why is it asking for next approver even though the user is active and their manager and managers manager is also active.
then i tried by removing the approvals on the access profile even though it did not create user account.
The error “Failed to process the request for operation :: CREATE_USER” indicates that there was an issue while attempting to create a new user account in the system. When this error specifically mentions “Next Approver must be an active user,” it suggests that the problem is related to the approval process for creating new users.
This error typically occurs when the system is configured to require approval for new user creation, but the designated approver for this action is not currently active in the system. To resolve this issue, you should:
Check the status of the user designated as the “Next Approver” for user creation requests.
Ensure that the approver’s account is active and not disabled or suspended.
If the current approver is no longer available or active, update the approval workflow to assign an active user as the approver for user creation requests.
Review your system’s user management and approval processes to ensure all necessary approvers are current and active.
